How can I know the status of my order?
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What happens if my order lost in transit?
In the unlikely event that an order gets lost during transit, we wait for 15 days to track your lost order and if we are still unsuccessful, then we process your refund through the payment mode that you had opted for at the time of placing the order.
Where do you deliver within India?
Currently we deliver to selected cities within India. Please check if we deliver to your pincode/city by entering your it in the product page/shopping/cartcheckout page. If there is no courier service available in your area/city, we apologize for the inconvenience caused.
I live outside India. Can I order for something to be delivered in India?
Yes, you can order for something to be delivered in India as long as you provide a valid shipping address within India. Also, kindly note that we deliver only to selected cities within India. To check whether we deliver to your desired area/city kindly enter your pincode in the product page/shopping cart page/checkout page.
How soon will I receive my order?
The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the domestic order is delivered within 5-7 working days of you placing the order
Do we need to show any ID Proof?
Certain Logistic partners may request for an ID proof while delivering the shipment. When the original recipient is not available and the shipment value is high, the delivery agent may request for ID proof from whomever is collecting the shipment at the mentioned address on behalf of the customer. This is to ensure correct and safe delivery of the product.